Marketing MIX is an international marketing studio founded in Kyiv in 2014 and headquartered in Ottawa since 2024. We work as an AI automation agency for small and mid-size companies: we find the manual work worth automating, build the system and document it so your team can run it.

We run the same kind of systems in our own studio every day. Five of them are described with their architecture at /ai-systems: an assistant inside a CRM, a monitor for work chats, check-in by geolocation, a photo quiz in place of a contact form, and an agent that searches marketplaces and negotiates within set rules.

What we automate

Lead intake and routing

A website form or quote quiz sends the enquiry to the right person within seconds, with the answers attached, creates a CRM record and sends the customer a confirmation. For Beaver Movers in Ottawa a seven-screen quote quiz posts each completed enquiry into the owner's Telegram group within seconds and sends the same event to Meta through the Conversions API.

Assistants over your own data

Staff ask a question in plain language and get an answer built from live records in the CRM, the help desk or shared documents. The assistant sees only what that employee is allowed to see, and a second pass checks the answer against the question before it is shown.

Chat and inbox digests

A system reads work chats or a shared inbox and sends one short morning summary: which conversations moved, which went quiet, which questions are still open. A photo of a receipt goes to the finance queue with the amount filled in.

Documents and data entry

Invoices, receipts, application forms and price lists read by a language model and written into the right fields, with doubtful values flagged for a person to check.

Reporting

Weekly numbers from ads, analytics, CRM and accounting collected into one message or one sheet, on a schedule.

How an engagement runs

  1. Strategy session (€100, 30 minutes). You describe the routine; we tell you what we would automate first and what should stay with people.
  2. Observation. We look at the actual work with your team and list each task with its time cost, its rules and the systems it touches.
  3. Proposal. A written scope per system: what it does, which tools it uses, what it costs to build and to run.
  4. Build. The first system goes live on real data with a person checking its output.
  5. Handover. Documentation, access in your accounts, a short training session for the people who use it.
  6. Review. After a few weeks we check the output against the manual process and adjust.

What stays with people

Prices, contracts, refunds, hiring and anything a customer would expect a person to decide. Automation prepares these decisions: it collects the data, drafts the reply and flags what needs attention.

Related services

Start with a 30-minute strategy session for €100, or send a brief describing the work your team still does by hand.