01Reputation management for local services
← Reputation management (SERM/ORM)

Reviews andreputation forcontractors.

A homeowner planning a renovation, a move or an event compares three or four companies in an afternoon and reads their reviews first. We audit Google, HomeStars, Facebook and the directories, remove what breaks the rules, answer the rest and set up a review request on the day each job is done.

A renovation contractor in a work jacket talks with a homeowner couple in a freshly finished white kitchen while the homeowner holds a phone
The day the job is done is the day a client is most likely to leave a review.
02Where the reputation lives

Where homeowners check a contractor

  • 01

    Google Business Profile

    The map pack for “contractor near me”: rating, photos of real jobs and replies.

  • 02

    HomeStars, Houzz, Yelp, BBB

    Trade platforms and directories where homeowners in Canada and the US look for local services.

  • 03

    Facebook recommendations

    Many local businesses have more recommendations on Facebook than reviews on Google.

  • 04

    AI assistants

    “Who is a reliable renovator in Ottawa?” — ChatGPT and Gemini answer from reviews and profiles.

03What we account for

What a local service needs

  • A review on job day

    A short link by text while the crew is still on site, a reminder two days later. Every client gets the same request, as the rules require.

  • Reviews on the site

    Google reviews and Facebook recommendations shown on your site as written and refreshed automatically, as on the Korvex site.

  • Competitor attacks

    Reviews posted by competitors are a conflict of interest under Google's rules; the request shows the link between them.

  • Photos of real jobs

    Before-and-after photos in the profile and on project pages give the reviews context and outrank old complaints.

04How we work

The same seven-stage process

  1. 01Audit of search and review platformsA map of your reputation: what people see, where it comes from and what each item needs.
  2. 02Legal review: what can be removedA list of items with grounds for removal, and a list of items that stay and need a reply or outweighing.
  3. 03Removal requests and repliesRequests filed and tracked, every negative review answered in your voice.
  4. 04Reviews from real clientsA steady stream of fresh reviews on Google and the platforms your clients use.
  5. 05Outranking negatives with content and profilesPage one for your name filled with sources you control or trust.
  6. 06Your reputation in AI answersAI assistants describe your company from current, correct facts.
  7. 07Monitoring and monthly reportA monthly report: what changed, what is in progress, what comes next.
06Questions
  • How do we get more Google reviews for a contracting business?

    Ask every client on the day the job is done: a short link by text while the crew is on site, a reminder later, a script for the foreman. Steady requests bring more reviews than a one-off campaign.

  • A competitor left us a fake review. What can be done?

    A review from a competitor breaks Google's conflict-of-interest rule. We collect the evidence that links the author to the competitor and file the request; if the platform refuses, the lawyers of our group assess the next step.

  • Do you work with HomeStars and Facebook?

    Yes. We audit and complete the profiles, set up review requests there too and reply to reviews on each platform.

Let's look at your reviews

Send us the company name, the city and the platforms you are on. We reply with what we found and a plan.