AI and automation for Ottawa companies, in one paragraph

Marketing MIX is a marketing and AI agency at 208 Booth Street, Ottawa. We build the systems that move a lead from the first click to a booked call without manual copying: forms and ads connected to the CRM, routing by service and language, follow-ups, reports, and AI assistants trained on your own documents. The same team runs SEO, AI-search visibility and paid ads, so every workflow is tied to a channel and measured by enquiries and booked work.

The studio was founded in Kyiv in 2014 and has been headquartered in Ottawa since 2024. Canadian work is delivered in English and French.

Where Ottawa teams lose leads

In the audits we run for service businesses the same gaps come up again and again:

  • Slow first reply. A web form lands in a shared inbox and waits until someone checks it. By then the customer has called the next company on the list.
  • Leads in five places. Website form, Google Business Profile messages, Meta lead forms, phone calls and email each live in their own tool, and nobody sees the whole week.
  • No link between ad spend and booked jobs. The ads report clicks, the CRM holds the sales, and the two never meet.
  • The same answers typed every day. Prices, availability, documents to bring, directions to the office.

Each gap is a workflow we can build, test and hand over.

What we build

Lead intake and routing

Every form, ad lead and message goes into one place, gets tagged by service, language and area, and reaches the right person by email, SMS or Slack within minutes. The customer gets an instant confirmation in their language. Details on the method: marketing automation pipelines.

CRM updates and follow-ups

New contacts, deal stages and notes are written to the CRM automatically. Reminders go out when a quote has not been answered, and a short sequence follows a past customer when the season comes round again, with CASL consent recorded.

AI assistants over your own data

An assistant that answers staff or customer questions from your price list, policies and past answers, and says when it does not know. It drafts; a person approves anything about prices, contracts or refunds. More: AI automation agency.

Reporting that joins ads and sales

A weekly report puts spend from Google and Meta next to enquiries, calls and booked jobs by source, so budget decisions are made on booked work. See AI search analytics for the AI-search side of the same report.

AI SEO for Ottawa searches

People now ask ChatGPT, Gemini and Google AI Overviews for "the best" provider in Ottawa. We record what those assistants say about your business today, then fix the facts on your own pages and profiles that they quote: services, service areas, how you price, reviews and credentials. See AI SEO and GEO.

How a project runs

  1. Strategy session (30 minutes, €100). We list the manual steps between a click and a booked job and pick the first one worth automating.
  2. Map. Systems, fields, owners, language versions and the data that must stay out of AI tools.
  3. Build in your accounts. n8n, Make or Zapier, your CRM and inboxes; nothing locked to our logins.
  4. Test with real cases. English and French, phone and email, the odd formats customers actually type.
  5. Handover. Written documentation and a short session for the people who use it.
  6. Review after a few weeks. We compare reply time and lead counts with the manual baseline and adjust.

Work we can show

  • Remolda, our group's AI consultancy in Ottawa: a three-language site with priced packages, Cal.com booking and a readiness quiz. Read the case.
  • Unistaff.ai, our group's AI employee platform: the website and a four-language SEO and AI-search rebuild. Read the case.
  • Local Ottawa work in Kanata and Carleton Place is listed on our Ottawa marketing agency page.

Pricing

The only fixed price is the 30-minute marketing strategy session for €100. Every workflow and every ongoing engagement after it is quoted in writing for its scope, before work starts. How it works: Pricing.

The next step

Write down the three tasks your team repeats every week around leads and customers. In the strategy session we pick the one that costs you the most enquiries and describe how it would run automatically.

Book a 30-minute strategy session for €100 or send a short brief. Direct line +1 613 867 7767, info@mmix.biz.

Written by Maksym Stepanenko, founder of Marketing MIX. Last reviewed: 2026-10-28.